WELCOME TO CHANGI GREEN MOVE-IN GUIDE
This Move-In Guide forms part of your Tenancy Agreement and is legally enforceable. All instructions, rules, and procedures here are binding and must be followed throughout your stay.
Your room is confirmed — and we’re excited to welcome you home.
This Move-In Guide contains everything you need to settle in smoothly, understand the house layout, and know what to expect before and after move-in day.
Please take a few minutes to read through this guide before arrival.
It will make your move-in simple and stress-free.
QUICK START SUMMARY
Here are the essentials at a glance:
Welcome to Changi Green
Your room will be ready for move-in from 9:00 AM on your move-in date.
Access Code
Your room access code will be sent on move-in morning.
Please keep this code confidential and do not share it with anyone outside the house.
Physical Room Key
A physical key will be placed inside your room.
Please keep it safe — replacement cost applies if lost.
Room Inventory Checklist
Upload your room condition photos within 24 hours via the 7-Days Move-In Condition Submission Form.
Support In Case Of Emergency
WhatsApp: 8786 3931
(For maintenance issues, please use Mid-Stay Condition Reporting here.)
MCST Access Setup (Mandatory)
Required for Side Gate Access & Receiving Deliveries
To receive delivery riders at the side gate and to enter/exit smoothly, you must register with the MCST using the iCondo app.
📘 Whats Next?
Verification as a Tenant with Property Management Team.
Click Here For Instructions
1. Download iCondo
📲 Apple App Store / Google Play Store
Search iCondo
2. Create New Account
Find “Changi Green”
Follow the steps to Indicate as "Tenant"
Upload:
NRIC (front & back)
Signed Tenancy Agreement (TA)
3. Wait for MCST Approval
Approval time varies (usually 1–2 working days-not inclusive of weekends).
Once approved, your side-gate access will be activated.
Important Notes
This step is managed by MCST (not landlord).
Without MCST approval, you cannot use the side gate.
You may show your in-app profile to security if required.
A WARM WELCOME
We’re happy to have you join the Changi Green community.
Our goal is to provide a comfortable, peaceful, and respectful co-living environment where everyone feels at home. This guide explains:
How to access your room
What to expect on move-in day
How to use the facilities
House etiquette
Safety procedures
Reporting issues
Where things are located
Let’s get you settled in smoothly.
Correct Delivery Instructions
To avoid misdelivery, always use this format:
✔ Correct Delivery Address
Changi Green Condo
712 Upper Changi Road East
Lobby D
Unit #03-09
Tell Your Rider
“Please deliver to Lobby D at Changi Green.”
“Call me when you arrive so I can guide you.”
For Foodpanda / GrabFood / Shopee / Lazada:
Add “Lobby D” under address line 2
Add “Changi Green Condo” under building name
Add instructions under notes
If rider goes to wrong lobby:
Ask them to come to Lobby D — not A/B/C.
Shared Umbrella Corner (Near Side Gate)
A shared umbrella stand is provided at the side gate for short, rainy walks.
How to use it properly:
Take an umbrella only when needed
Use it to walk across the unsheltered pathway
Return it immediately to the umbrella stand
When re-entering in the rain, borrow again and return it at the stand
Notes:
Do not bring umbrellas into the unit
Do not keep it in your room
Do not take it outside of the condo compound
Loss or damage may be chargeable
This keeps things fair for all tenants.
House Rules
❄️ Aircon Rules
-Turn OFF aircon whenever you leave the room.
-Set temperature between 24°C – 26°C to prevent mould.
-Do not run aircon 24/7.
Misuse may incur penalties or repair charges as stated in the Tenancy Agreement.
🚿 Shared Bathroom Etiquette
(2 rooms share 1 bathroom — except Suite 1)
-Keep the bathroom floor dry after use.
-Wipe down water splashes.
-Clear your hair from the shower floor trap after every shower.
-Do not leave personal items permanently inside the bathroom.
-Report chokes immediately using Mid-Stay Condition Reporting.
-Bathroom assignments will be provided on move-in day.
🚫 No High-Wattage Appliances in Rooms
For fire safety, the following items are not allowed inside bedrooms:
-Hotplates
-Portable stoves
-Induction cookers
-Deep fryers
-Air fryers
-Rice cookers
-Toasters
-Kettles (high-wattage)
Any hazardous or flammable materials
Violations may result in penalties or immediate termination (per Tenancy Agreement).
⚠️ Important
7-DAY MOVE-IN WARRANTY
We want you to start your stay with clarity and confidence.
Within the first 24 hours, please take clear photos or videos of your room (walls, furniture, mattress, desk, wardrobe, windows, floor, and any defects you notice) and upload them via the Move-In Condition Report Form Below
You have a 7-day Move-In Warranty to report any defects, missing items, or functional issues you did not cause. Anything reported within these 7 days will be assessed and, if confirmed to be pre-existing or normal wear-and-tear, will be repaired or replaced at no cost to you.
After 7 days, any new damage, stains, or issues will be presumed tenant-caused unless proven otherwise and may be chargeable according to the Tenancy Agreement and Penalty / Replacement tables.
This ensures fairness for everyone and prevents misunderstandings later.
🗄Kitchen Assignments
Fridge
You will be assigned a dedicated fridge shelf.
Kitchen Cabinet
You will be assigned a specific kitchen cabinet.
Please use only your allocated space.
Please maintain cleanliness after each use.
🧺 Laundry Rules
Washer/dryers are first-come-first-serve.
Do not overload.
Remove clothes immediately after washing.
Clean lint filter after every dryer use
Do not leave wet laundry unattended.
Follow the laundry timetable to avoid peak congestion.
👥 Visitors
Overnight guests are strictly not allowed.
🔇 Quiet Hours
10 PM – 7 AM
Avoid loud music, video calls, dragging furniture, or slamming doors.
🐶 Pets
No pets allowed.
🚭 No Smoking / No Vaping
Strictly prohibited indoors or within the unit.
⚡ Utilities
Electricity and water are included with a monthly cap (per Tenancy Agreement).
📶 WiFi
Each room has its own dedicated router / or shared router.
Do not move, reset, or tamper with WiFi equipment.
Avoid heavy downloads or 24/7 streaming that can slow the network for others. If any abnormal usage is detected, we may need to restrict bandwidth to keep the WiFi stable for everyone.
🧹 Weekly Housekeeping (Common Areas Only)
Includes:
Kitchen/Yard/Common toilets
🛏 Room Cleanliness
Your room must be kept tidy and hygienic throughout your stay.
🪳 Pest Prevention
Seal food properly. Keep room clean.
✔ Do:
Tie all rubbish in bags
Ensure bags are sealed
Dispose daily
❌ Do NOT:
Throw loose items
Pour liquids directly
Throw open food waste
Leave rubbish outside your door
Pest issues caused by poor hygiene may incur charges.
🛠 Maintenance Form
(Non-Urgent)
For chokes, light repairs, cleaning issues, or defects:
👉 [Mid-Stay Condition Reporting]
Response time:
Standard issues: within 24 hours
Technicians: 2–3 working days
🚨 Urgent Matters
For water leaks, electrical hazards, fire risk:
👉 WhatsApp the Management Team immediately.
Landlord may enter the room without notice during emergencies
(as stated in the Tenancy Agreement).
Move-Out Overview
A full Move-Out Guide will be provided before your final month.
Key reminders:
Room must be returned clean.
All furniture & items must be intact.
All personal items must be removed.
Key must be returned on or before last day.
Additional cleaning or replacement fees may apply.
Deposit refunds follow the Tenancy Agreement timeline.
Safety (Electric Scooter / PMD Ban)
For safety and fire hazard prevention:
PMDs, electric scooters, e-bikes, and battery-powered mobility devices are strictly NOT allowed:
Not allowed inside unit
Not allowed to store
Not allowed to charge
Lithium battery fires are extremely dangerous.
This is a MCST + insurance compliance requirement.
HOUSEMATE ETIQUETTE (LIGHT RULES)
Respect Shared Spaces
Clean after yourself
Keep common areas clutter-free
Label your items if needed
No Smoking / No Vaping
Strictly prohibited indoors.
No Pets
No animals of any kind allowed.
Appliance Care Center & How-To Guides
To help you use everything safely and avoid unnecessary repair charges, we’ve prepared simple step-by-step guides for each appliance in the house:
⚠️ Important
Save this link. Whenever you’re not sure how to use something, check the guide first before trying to fix or force it. This protects your safety, the appliances, and your deposit.
PARCEL & DELIVERY GUIDELINES
Parcel Placement
Parcels are typically placed outside the unit door.
Disclaimer
Parcels are left at your own risk.
The operator is not responsible for lost, stolen, or damaged packages.
SAFETY & EMERGENCY
Emergency Contacts
WhatsApp Support: 8786 3931
Ambulance / Police / Fire: 995
Power Trip / Water Leak
Turn off affected appliances
Report via Mid-Stay Condition Reporting
Message us on WhatsApp for urgent cases
Digital Lock Failure
When warning signals are sounded, assist to charge the lock with any power bank or use physical key to enter.
Then contact us for assistance.
We’re excited to welcome you to Changi Green Co-Living.
Treat the space with care, respect your housemates, and enjoy your time here.
If you need anything, we’re here to help — just reach out.
Why Changi Green Condo?
