CARE GUIDE-APPLIANCES 09-VACUUM
STRONGCORE GRIT
Tenant Usage + Upkeep Guide
1️⃣ Daily Usage – What Tenants MUST Follow
✔ Use AUTO Mode for Normal Cleaning
This model has an Auto Dust-Sensing Mode.
In AUTO, the vacuum adjusts suction power based on how dusty the floor is.
This gives:
Better battery life
Quieter operation
Less wear on the motor
Rule:
➡️ Tenants should start in AUTO for all normal cleaning.
➡️ Use higher power modes only for short deep-clean spots, not the whole house.
✔ Only Vacuum Dry Dust, Hair & Crumbs
This is a dry cordless vacuum – NOT a wet cleaner.
Safe for:
Dust
Hair
Light crumbs
Dry dirt on hard floors and rugs
Not allowed:
Liquids or wet spills
Food waste, sauces, oil
Construction dust, sand piles, stones or glass
Reason:
Wet or heavy debris clogs the filters, overloads the motor, and can damage the unit permanently.
✔ Empty the Dust Bin at the MAX Line
The dust bin has a MAX line.
If dust goes beyond this:
Suction drops
Motor works harder
Dust can blow back into the air
Rule:
➡️ Tenants must empty the dust bin whenever it reaches the MAX line or after any big clean.
✔ Check the Brush for Hair Tangles
The motorised floor head easily picks up long hair.
If hair wraps around the brush:
The brush slows
Floor pick-up becomes weak
Motor may overheat
Tenant’s job:
Turn vacuum OFF
Flip the floor head
If you see hair wrapped on the brush, cut gently with scissors and pull it out
✔ Return to the Charging/Storage Point Properly
After use, the vacuum should be:
Switched off
Placed at its designated parking/charging spot
Battery left to charge if low
This ensures:
Machine is always ready
No one trips over it
Battery is maintained consistently
3️⃣ What Tenants MUST NOT Do (Critical to Protect Your Appliance)
❌ Do NOT Vacuum Liquids or Wet Spills
This is the fastest way to destroy a cordless vacuum.
Liquids inside the motor or battery area can lead to:
Short-circuit
Corrosion
Fire risk
Any sign of liquid intake should be reported immediately.
❌ Do NOT Use It for Renovation / Heavy Debris
No:
Cement dust
Sand piles
Plaster, paint chips
Glass shards, metal pieces, stones
These damage:
The brush
The internal cyclone
The motor and filters
Any renovation cleaning should be done with proper industrial equipment, not the GRIT.
❌ Do NOT Run MAX Power for the Whole House
MAX mode is meant for:
Short bursts
Stubborn corners
Deep-cleaning small areas
If used on MAX for the entire unit:
Battery life drops fast
Motor heats up
Long-term wear increases
Rule:
➡️ Use AUTO for most cleaning.
➡️ Use High/Max only in short sections, then go back to AUTO.
❌ Do NOT Refit Wet Filters or Use Without Filters
If washed, filters must be 100% dry before use.
Wet filters cause:
Bad smell
Bacteria growth
Dust clumping → blockages
Risk of internal rust and motor damage
Using the vacuum without filters sends dust straight into the motor and out into the air.
❌ Do NOT Tamper With Battery, Charger or Internal Screws
Tenants must NOT:
Open the battery casing
Use third-party chargers
Unscrew the body or motor section
All internal issues and replacements are handled by landlord / authorised technician only.
2️⃣ Weekly Care – The Minimum Tenant Requirements
✔ Empty & Wipe the Dust Bin
Once a week (or sooner if you vacuum often), tenants should:
Remove the dust bin
Open the flap and empty into a rubbish bag
Wipe the inside lightly with a dry or slightly damp cloth
Let it dry fully before clicking back
NO:
No soaking in water
No harsh chemicals
✔ Quick Filter Check (NO Wet Filter Use)
The GRIT has internal filters that keep fine dust inside the vacuum.
If filters are clogged:
Suction drops
Motor strains
Battery drains faster
Weekly rule:
Check if the filter area looks heavily dusty
Lightly tap loose dust into the bin (if easily accessible)
Do NOT reinstall any filter that is still damp
Filter washing / replacement schedule will be handled by landlord.
✔ Brush Head Maintenance
Once a week, or when hair is visible:
Remove the floor brush (using the release button if provided)
Clear hair, string and dust around the brush and side caps
Wipe the clear window with a dry cloth
Tenants must NOT:
Use water on the motorised head
Pull on wiring or force open sealed parts
4️⃣ Troubleshooting Guide (What Tenant Should Try FIRST)
❗ 1. Weak Suction
Check:
Is the dust bin full?
→ Empty to below MAX.
Is the vacuum in LOW mode by mistake?
→ Switch to AUTO for normal cleaning.
Is there hair tangled around the floor brush?
→ Turn OFF, clear hair carefully.
If suction is still weak after this → notify landlord.
❗ 2. Vacuum Cuts Out / Overheats
Causes:
Blocked airflow (dust bin/filters packed)
Hair blockage in brush
Running too long on MAX mode
Tenant’s steps:
Switch OFF and let the unit cool for 15–20 mins
Empty dust bin
Check & clear brush head
Restart in AUTO
If it cuts off again quickly → stop using and notify landlord.
❗ 3. Vacuum Won’t Turn On / No Power
Check:
Is the battery properly clicked in?
Is there any charge left (check indicator)?
Has it been left on the charger long enough?
If still dead:
Try a different wall socket (to rule out socket issue)
Do NOT start opening parts or using another random charger
Then → notify landlord with:
Photo of the vacuum
Photo of any indicator lights / error icons
❗ 4. Strange Smell / Noise
Warning signs:
Burning smell from the motor or brush
Loud grinding, rattling or high-pitched whine
Visible smoke / excessive heat
Tenant must:
Switch OFF immediately
Do NOT use again
Do NOT try to “test one more time”
Inform landlord at once with:
Short description
Photos/video if safe
FOR FULL INSTRUCTIONS & MANUAL
