CARE GUIDE-APPLIANCES 08-MICROWAVE
SAMSUNG MS23K3513AK/SP, 23L
Tenant Usage + Upkeep Guide
1️⃣ Daily Usage – What Tenants MUST Follow
✔ Use Only Microwave-Safe Containers
This Samsung solo microwave is for heating food and drinks only.
Use only:
• Microwave-safe glass or ceramic (no metal trim)
• Microwave-safe plastic containers / covers
• Microwave-safe cling film (not touching the food directly if oily)
Strictly NO:
• Metal plates, foil, stainless-steel flasks, metal-rimmed bowls
• Disposable foil trays
• Metal skewers / cutlery
• Recycled paper, newspaper, metallic-printed paper bags (can spark)
If in doubt – don’t put it in. Transfer food to a known microwave-safe bowl.
✔ Always Use the Turntable & Roller Ring
This model must always run with:
• Roller ring in place
• Glass turntable correctly seated on the centre coupler
Never use the microwave:
• Without the glass tray
• When the tray is jammed or cannot rotate
If the turntable is not moving freely → stop, check for misalignment or food spills under it.
✔ Basic Reheat – Safe Everyday Operation
For simple reheating:
1. Place food in the centre of the glass turntable.
2. Cover with a microwave-safe lid / cover to avoid splatter.
3. Close the door fully.
4. Use the standard Microwave or +30s START function to heat in short bursts.
5. Stir halfway if liquid / saucy food.
Rules:
• Never run the microwave empty – always with food or a cup of water.
• Always check food temperature before eating.
✔ Use Auto Cook / Quick Defrost Properly (If You Choose to Use Them)
This model comes with:
• Auto Cook – pre-set cooking programmes
• Quick Defrost – weight-based defrost programmes
If tenants use these:
• Always select the correct food type and weight
• Use microwave-safe dishes only
• Turn / stir food when the oven beeps for turning over
If unsure – just use simple Microwave + time instead of complicated auto menus.
✔ Keep Vents Clear & Give It Breathing Space
The microwave needs ventilation around the back and sides.
Do NOT:
• Push it tightly against the wall
• Stack items on top that block vents
• Wrap it with cloth / covers
Poor ventilation = overheating + automatic shutdown during use.
2️⃣ Weekly Care – The Minimum Tenant Requirements
✔ Wipe Interior & Door Seals
At least once a week (more if used daily):
• Unplug the microwave (or ensure it’s off)
• Wipe the inside walls, ceiling and floor with a soft damp cloth + mild detergent
• Wipe the door glass and rubber door seal carefully – food stuck here stops the door closing well
NO:
• Abrasive pads, steel wool
• Oven cleaners, benzene, thinner, or high-pressure cleaners
✔ Clean Turntable & Roller Ring
Weekly:
• Remove glass turntable + roller ring
• Wash them gently in warm soapy water
• Dry fully before putting back
• Check the turntable can rotate smoothly with no grinding or scraping
✔ Deodorise If There Are Smells
If there is food smell inside:
• Place a microwave-safe bowl of water with lemon slices or baking soda
• Heat for a few minutes, then leave door closed for a short while
• Wipe condensation from walls after it cools
This reduces long-term odour build-up.
3️⃣ What Tenants MUST NOT Do (Critical to Protect Your Appliance)
❌ Do NOT Heat Sealed Containers or Eggs in Shell
Never place:
• Sealed bottles / jars
• Airtight plastic containers
• Canned food still in the can
• Eggs in shells or whole hard-boiled eggs
These can explode even after heating stops and damage the oven or injure you.
❌ Do NOT Use for Clothes, Sponges, Paper or Other Non-Food Items
This oven is for food and drink only.
Not allowed:
• Drying clothes, towels, sponges or shoes
• Heating heat-packs or grain-filled cushions
• Drying paper towels, tissues or wipes
These can burn, smoke or catch fire.
❌ Do NOT Run When Empty or Overcook Liquids
Running empty or with very small load on high power can:
• Overheat internal parts
• Damage the magnetron
Superheated liquids (e.g. water, soup) can erupt when disturbed after heating.
Always:
• Put actual food or a cup of water inside before starting
• Let hot liquids stand a short while and stir carefully before drinking
❌ Do NOT Block Vents or Place Heavy Items on Top
Do not:
• Cover top / sides with boxes, trays, chopping boards
• Stack heavy items on top of the microwave
Poor ventilation leads to:
• Exterior becoming too hot
• Oven shutting off mid-cooking
❌ Do NOT Slam or Force the Door
If food or residue is stuck between door and frame:
• Do NOT force the door closed
• Clean the area, then close gently
Forcing the latch can misalign the safety interlocks.
4️⃣ Troubleshooting Guide (What Tenant Should Try FIRST)
❗ 1. Oven Does Not Start / No Heating
Check:
• Is the plug firmly in and switched on at the wall? • Is the door fully closed until it clicks?
• Did you actually set time + press START/+30s?
• Is Child Lock on (display shows “L”)? Hold the Child Lock button ~3 seconds to unlock.
If still not working → stop using and inform landlord.
❗ 2. Oven Stops Mid-Cooking
Possible reasons:
• Very long cooking time – unit needs to cool
• Vents blocked / things placed on top
• Trying to run without proper food load inside
Tenant’s steps:
• Open door, let it cool for 10–15 minutes
• Move anything blocking the vents
• Next time, avoid extremely long runs on high power
If it keeps cutting off → notify landlord.
❗ 3. Buttons Don’t Respond / Strange Display
Check:
• Is Child Lock active? (Display “L”) – hold Child Lock button to clear.
• Is the panel wet / oily? Wipe gently with dry soft cloth.
If still frozen or erratic, unplug for 1–2 minutes, plug in again.
If problem returns → contact landlord.
❗ 4. Sparks, Burning Smell, Smoke or Loud Popping
This is serious. Could be:
• Metal / foil inside
• Sealed containers / eggs
• Very dirty interior (food splatter burning)
Tenant must:
• Press STOP/ECO or open the door immediately
• If safe, unplug from wall
• Do NOT use again
• Inform landlord with short description + photo of inside
FOR FULL INSTRUCTIONS & MANUAL
